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Broker Binarium values ​​its clients and therefore, if questions or problems arise, anyone can contact the company manager. For the convenience of customer service, the Binarium support service works around the clock. You can contact specialists in three different ways and this can be done both from a PC and through a mobile application .

Content:

Support from Binarium via online chat

Online chat is a convenient and easy way to find answers to questions that arise during trading or performing other operations through the Binarium terminal: support is available around the clock. This communication option allows you to quickly resolve any difficulties that arise. On average, experts answer the first question within four minutes. In the future, communication happens faster.

Online chat Binarium

However, when resolving issues via online chat, you must take into account that Binarium employees may be busy with other clients. That is, you may have to wait longer for an answer to the question.

Online chat was created to solve current problems. Because of this, the functionality of the tool is limited. You cannot send information that may be required to confirm a trader’s identity or attach files via chat. Therefore, to resolve some conflict or controversial situations, broker clients have to use other communication channels.

Support from Binarium via email

Binarium email support

This option is suitable for those who do not need a quick response. To resolve conflicts and other situations that arise, you must send a corresponding email to support@binarium.com.

This communication channel is convenient because you can send screenshots via e-mail, which will need to be taken in case of errors in the operation of the trading terminal, or scanned documents for verification in Binarium .

When communicating with support through this communication channel, it is recommended to forward emails from the email you used to register your account on Binarium . This will make it easier to resolve issues with specialists.

Phone support

Call button on the Binarium website

This communication channel is also convenient because it helps to quickly resolve emerging problems. On the Binarium website, the support phone number is listed in the contacts section. The cost of a call is charged according to the conditions of a specific operator. The broker does not charge for this format of communication.

Support via social networks

Broker Binarium actively promotes itself through social networks Facebook and VK. On both social networks, the company has its own page (found through search), on which support specialists can respond to complaints that arise.

FAQ

Some of the problems that arise while working with the trading terminal can be solved through the help section on the Binarium website.

Help section on the Binarium website

Here you will find answers to frequently asked questions. Everything you need to start trading binary options is in this section.

Conclusion: the fastest way to get a response from the Binarium broker manager

Problems that arise can be quickly resolved through online chat. At approximately the same speed, specialists answer questions over the phone. But in both cases there may be delays due to the workload of the support staff. But the fastest answer can be obtained by calling. During a conversation, the easiest way is to find out all the points of interest, so as not to wait for an answer in the chat.

OPEN AN ACCOUNT WITH BINARIUM

Binarium

See also:

How to choose a strategy for beginners in Binarium

How to avoid being scammed by brokers: tips from Binarium

Account verification with binary options broker Binarium

Binarium broker mobile application for Android

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Владимир
Владимир
Ольга, Платформа хорошая, но советую внимательно читать их условия и правила. Роман, жаль, что у вас так вышло. А вообще поддержка в чате работает хорошо, когда появляются вопросы, консультанты быстро помогают их решать. Пока все устраивает, а дальше посмотрим.
Ольга, платформа у Бинариум очень удобная и простая, нужно просто посидеть и разобраться. Она конечно отличается от торговых платформ других брокеров, но она продуманная до мелочей
27 October 2022
Answer
Ольга
Когда первый раз открыла сайт, мне показалось все очень запутанно. Но разобралась быстро. Мой первый депозит был на 100 баксов, пока в плюсе. Обращалась разок в саппорт, думала не туда вывела деньги. Ответили оперативно, помогли.
Ольга, Платформа хорошая, но советую внимательно читать их условия и правила. Я первый депозит когда выводил, сняли с меня 10%. Я сразу в чат поддержки с вопросами, оказалось взяли комиссию, т.к. минимальный оборот не сделал. Это в правилах написано. Обидно, но сам виноват.
Роман, жаль, что у вас так вышло. А вообще поддержка в чате работает хорошо, когда появляются вопросы, консультанты быстро помогают их решать. Пока все устраивает, а дальше посмотрим.
05 October 2022
Answer
Роман
Когда первый раз открыла сайт, мне показалось все очень запутанно. Но разобралась быстро. Мой первый депозит был на 100 баксов, пока в плюсе. Обращалась разок в саппорт, думала не туда вывела деньги. Ответили оперативно, помогли.
Ольга, Платформа хорошая, но советую внимательно читать их условия и правила. Я первый депозит когда выводил, сняли с меня 10%. Я сразу в чат поддержки с вопросами, оказалось взяли комиссию, т.к. минимальный оборот не сделал. Это в правилах написано. Обидно, но сам виноват.
05 October 2022
Answer
Ольга
Когда первый раз открыла сайт, мне показалось все очень запутанно. Но разобралась быстро. Мой первый депозит был на 100 баксов, пока в плюсе. Обращалась разок в саппорт, думала не туда вывела деньги. Ответили оперативно, помогли.
05 October 2022
Answer
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